The Individual Client Journey

Throughout the process you will collaboratively establish specific goals and objectives for therapy/coaching.

1. Intake

Initial steps

Initial Inquiry & Demo

Your journey usually begins with a brief online form, email, or phone call. We ask a few focused questions to understand your situation, confirm that we are a good fit, and answer questions about our approach and credentials. If appropriate, we schedule a free 15-minute consultation via phone or secure video to clarify your needs, discuss fees and insurance, and outline next steps. If we are not the right match, we offer referrals whenever possible. The information collected helps Aworie administrative staff to make more informed and tailored practitioner-client matches, increasing the likelihood of a productive therapeutic relationships.

3. Assessment

Mental Health and Personality Assessment

Mental health and personality assessments are comprehensive evaluations conducted by practitioners to gather detailed information about your physical health, psychological well-being, and socio-cultural-spiritual circumstances. These assessment typically involves a structured interview and collateral information, with the aim of understanding the complex interplay of biological, psychological, and social factors that contribute to your overall health and functioning. The gathered information informs intervention planning, and the development of a holistic and individualized care. This assessment is often used in healthcare settings, mental health treatment, and social service agencies to provide a comprehensive and integrated approach to care.

4. Intervention

Recurring

Therapeutic/Coaching Intervention & Psychoeducation

An intervention plan is a structured and goal-oriented strategy developed in collaboration with your practitioner to address your specific challenges and issues. This plan outlines a series of coordinated actions and interventions designed to achieve desired outcomes or objectives. It typically includes: goals and objectives, therapeutic strategies, timeline, resources, communication strategies, homework, and psychoeducation readings.

5. Maintenance

Recurring

Maintenance

A maintenance plan is a structured strategy or set of actions designed to sustain and support the ongoing well-being, stability, or functionality of your mental health. It is typically developed after an initial goal or objective has been achieved and is intended to ensure the continued success or effectiveness of that achievement. Key components of a maintenance plan may include: check-in appointments, resource allocation, preventive measures, resilience-building strategies, wellness strategies, and contingency planning.

A Thoughtful Process is Part of Good Care

Therapy, coaching, and workplace mental health programs work best when people know what to expect, understand their rights, and feel safe sharing what is really going on. A clear process reduces anxiety, prevents misunderstandings, and supports informed consent—so you can focus on the work itself rather than the logistics

Organizational Journey - How we work with businesses

From Discovery to Measurable Impact

1. Intake

Initial steps

Discovery and Needs Assessment

For organizations, we start with a free consultation to understand your context: size, industry, current mental health offerings, key pain points (burnout, turnover, absenteeism, psychological safety), and constraints (budget, timelines, internal capacity). When appropriate, we conduct a light scan—such as a brief psychosocial hazard review, existing policy review, or analysis of available metrics—to inform recommendations The information collected helps Aworie administrative staff to make more informed and tailored practitioner-client matches, increasing the likelihood of a productive therapeutic relationships.

2. Assessment

Program Design and Customization

Based on your needs, we recommend a combination of services—for example, manager mental health training, self-paced employee programs, and an EAP-style subscription plan. We confirm goals and success metrics (e.g., improved engagement, reduced sick days, increased help-seeking), finalize a rollout plan, and co-create communications to ensure employees understand the “why” and feel safe participating.

3. Intervention

Recurring

Implementation, Measurement, and Iteration

We support launch, deliver training and live sessions, and monitor participation, feedback, and early indicators of change. For larger or longer-term engagements, we provide periodic reports on utilization, satisfaction, and key metrics such as psychological safety or burnout scores, alongside recommendations for adjustment. The goal is not just to implement a program once, but to embed sustainable practices and capabilities inside your organization

How do you know whether it's working?

Where appropriate, we use brief, validated measures (e.g., PHQ‑9 for depression, GAD‑7 for anxiety) at baseline and at intervals to help track symptom change over time. We also focus on functional and qualitative outcomes: how you are sleeping, how work feels, how relationships are changing, and how you feel about your own capacity to cope and grow. 

What is our scope of practice?

We provide individual psychotherapy, coaching, and self-paced programs for adults dealing with stress, anxiety, depression, burnout, relationship challenges, identity questions, and life transitions. We teach evidence-based coping skills, conduct initial assessments for clinical understanding, and support people in building resilience, boundaries, and meaningful change.

What is not included?

We do not prescribe or manage medications, conduct emergency crisis intervention, make legal disability determinations, or provide services to minors. We also generally avoid serving as the sole assessor in contentious workplace legal processes, to preserve therapeutic relationships and neutrality

How do we provide referrals?

When needs fall outside our scope—such as acute risk, complex medical issues, or specialized assessments—we provide referrals or collaborate with other providers (family physicians, psychiatrists, community crisis services, or specialized clinics) when you consent. Our priority is that you receive the right level and type of care at the right time

 

What are our limits to confidentiality?

Everything you share in therapy or coaching is confidential, within clearly explained legal and ethical limits such as imminent risk of harm, child abuse, or valid court orders. Before we begin, we review these limits, answer questions, and document your informed consent so you understand how your information will be used and protected